Refund policy

Refund & Returns Policy

Returns are accepted within 7 days of delivery.

To be eligible for a return, the item must be:

- Unworn

- Unwashed

- In its original condition

- Returned with all original tags attached

Items that do not meet these conditions may not be accepted for return.

Where a refund is approved, the refund will be issued to the same payment method used to initiate the payment through the Vanguard website.

Refunds will not be issued through an alternative payment method.

If you receive a damaged or wrong item, please contact us as soon as possible.

Once the issue has been confirmed, a replacement will be shipped within 24 hours of confirmation.

Quality-related complaints will be reviewed within 48 hours.

If the complaint is determined to be valid, Vanguard will issue a replacement.

If your order is delivered later than the expected delivery timeframe, we will issue an apology and provide a discount on your next drop.

If a package is confirmed as lost by the courier, Vanguard will arrange a replacement within 72 hours of courier confirmation.

Returns are not accepted for:

- Sale items

- Limited drop pieces once sold out

To initiate a return or report a damaged, wrong, quality-related, late or lost order, contact us through WhatsApp or Instagram DM.

Please provide your order details and relevant information about the issue so that we can review and resolve it.